Terms

Section 12: Amendments

Section 12.1 Policy Amendments. We will contact all user via email of any changes to this policy.

Section 13: Our details

UK companies must provide their corporate names, their registration numbers, their place of registration and their registered office address on their websites (although not necessarily in this document).

Sole traders and partnerships that carry on a business in the UK under a "business name" (i.e. a name which is not the name of the trader/names of the partners or certain other specified classes of name) must also make certain website disclosures: (a) in the case of a sole trader, the individual's name; (b) in the case of a partnership, the name of each member of the partnership; and (c) in either case, in relation to each person named, an address in the UK at which service of any document relating in any way to the business will be effective. All websites covered by the Electronic Commerce (EC Directive) Regulations 2002 must provide a geographic address (not a PO Box number) and an email address. All website operators covered by the Provision of Services Regulations 2009 must also provide a telephone number.

13.1 Company Name. Penga App Ltd.

13.2 Jurisdiction. Incorperated 28th Dec 2018 under the Companies Act 2006 as a private company. Certified by the Registrar of Companies for Englad and Wales.

13.3 Company Registration Number. 11743657

13.4 Company's Registered Address. 200, Drake Street, Rochdale, Lancashire, OL16 1PJ, United Kingdom

13.5 Principal Place of Business. 200, Drake Street, Rochdale, Lancashire, OL16 1PJ, United Kingdom

13.6 Data Officer Contact. Our data officed can be contacted via the address given below in Section 13.9.

13.7 Data Officer Postal Address Publication. Our Data Officer Postal Address can be found via Companies House https://www.gov.uk/government/organisations/companies-house

13.8 Data Officer Telephone Number Publication. Our Data Officer Telephone Number can be found via Companies House https://www.gov.uk/government/organisations/companies-house

13.9 Data Officer Email Address. data-officer@penga.uk

Section 14: Data protection officer

Section 14.1 Some data controllers and data processors will have an obligation to appoint a data protection officer (DPO). The basic obligation is set out in Article 37(1) of the GDPR:

"The controller and the processor shall designate a data protection officer in any case where: (a) the processing is carried out by a public authority or body, except for courts acting in their judicial capacity; (b) the core activities of the controller or the processor consist of processing operations which, by virtue of their nature, their scope and/or their purposes, require regular and systematic monitoring of data subjects on a large scale; or (c) the core activities of the controller or the processor consist of processing on a large scale of special categories of data pursuant to Article 9 and personal data relating to criminal convictions and offences referred to in Article 10."

Article 13(1) of the GDPR provides that:

"Where personal data relating to a data subject are collected from the data subject, the controller shall, at the time when personal data are obtained, provide the data subject with all of the following information ... (b) the contact details of the data protection officer, where applicable".

See also Article 14(1)(b).

Section 15: Subscriptions

15.1 Subscription Refunds. Any refunds for cancelled subscriptions will be pro rata based on the amount of credits used in the current term prior to cancellation.

15.2 Account Credits. Any remaining account credits will be retained at the end of each subscription period. The relevant credits for each month will be added to the existing credits total at the start of each subscription billing period.

Section 16: Complaints

16.1 Complaints. We will do our utmost to resolve any comlaints that you may have with the Penga App service. Please send your complaints via the support section of the app, or email support@penga.uk.